Start with the screen you already use
Your existing equipment is a useful starting point. Find its exact model and check which apps it can install. The term “Smart TV” does not establish compatibility on its own: operating systems, versions and available apps vary.
Check the app
Ask our team which apps are supported for your device model. An app’s support for a playlist format does not necessarily mean it supports every service feature. Check the app developer’s information about installation and any separate app charges.
Look at your connection
A stable connection may be more useful than a newer device. Where possible, test an Ethernet connection. With Wi-Fi, consider the distance to your router, obstacles and other network activity. A single speed test does not describe the full stability of your connection.
Avoid buying a device without checking
Before purchasing a new streaming box, confirm its compatibility with the suggested app, its operating system and available updates. Ask about the exact model rather than relying on a general brand recommendation.
Prepare your compatibility check
Send your device model, operating system, intended app and connection type. Our team can then help identify what needs checking before you order a subscription.