Privacy

Updated October 25, 2026

Controller and contact

contact@mavlenzo.com or WhatsApp +1 613 902 8620

Mavlenzo LLC handles information provided in enquiries, orders and support conversations. Use the contacts above for questions about your information.

Information used

Your conversations may include your name or nickname, WhatsApp number, email address, country, device, app, chosen plan, payment reference and receipt, and issue description. We use this information to respond, prepare orders, confirm payment, activate and deliver access, and provide support.

Orders and payments

Pre-order enquiries and service delivery use the information needed for that commercial relationship. Payment information helps confirm your order. Payment methods and providers are specified before payment. The website has no form collecting card numbers. Hide card numbers, security codes, balances and unnecessary information in shared receipts.

WhatsApp, email and providers

Clicking a WhatsApp link takes you to a third-party service with its own privacy policy. Details provided there are not collected through a form on this website. Access details and guides are delivered in your conversation; email is used for delivery on request. Hosting and payment providers act in their respective roles.

Cookies and website operation

We do not include advertising on this website. WordPress may use cookies needed for administrator login. Connections to the hosting provider may generate technical information, including IP address, browser, time and requested pages. Images and videos are hosted on our website to illustrate articles. Loading them may generate the same technical information with our hosting provider. Some articles may also link to external websites or videos; opening those links is subject to the selected third-party service.

Optional audience measurement with Google Analytics 4

With your permission, Google Analytics 4 helps us understand page visits and clicks to our WhatsApp contact. No Google Analytics script or measurement request loads before you choose “Accept analytics”. Rejecting analytics leaves the website available. You can change your choice through “Manage my analytics choice” and stop future sends; this does not automatically delete data already received by Google.

The measurement includes page views and an event recording a click to the WhatsApp contact. This click is not proof of an order or sale. We do not transmit message contents, the customer’s phone number, prefilled message text or the WhatsApp destination URL. Page and referrer addresses are limited to the origin and path, without query parameters or fragments. Google still processes the technical information needed for the service and, after consent, may use measurement cookies. This is not a guarantee of anonymity.

Our measurement tag requests that advertising uses remain denied and does not send a User-ID, meaning a custom customer-account identifier, to Google Analytics. Your analytics choice is kept in the browser’s local storage for 180 days and can be changed earlier. Google Analytics retention periods are separate from the conversation and subscription periods described below.

Further information: Google privacy policy and how Google uses information from partner sites.

Retention and deletion

Trial conversations that do not result in a purchase are deleted after 24 hours. During an active subscription, we retain details needed to manage your account and subscription. After expiry or cancellation without renewal, account data is deleted after one week. Customer conversations are deleted when the service relationship ends, no later than that one-week period; receipts shared in those conversations follow their deletion.

These periods concern information we manage for your conversations and subscription. Deleting our copy does not erase copies held by you, WhatsApp, your email service or payment providers. Those services apply their own retention rules. Hosting technical logs are separate from customer conversations.

Requests about your information

Contact contact@mavlenzo.com or WhatsApp +1 613 902 8620 to request access, correction or deletion, or ask about information use. Available rights and retention obligations depend on the law applicable to your situation. You may also contact the competent data protection authority. Avoid sending sensitive identity documents in an initial message.